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INTERNATIONAL TAXES & DUTIES 

International customers (outside Australia) are responsible to pay any applicable inbound duties, taxes and any other fees outlined by local Customs authority. 

All International packages are shipped DDU (Duties & Taxes unpaid), meaning these fees are not included in the price of goods purchased from our website. It is your responsibility to pay these fees in order to receive your parcel. We are unable to advise the amounts of what these fees may be, if applicable at all. We recommend contacting your country's custom office for an estimated charges & rates on packages coming from overseas.

PRE-ORDERS 

For all pre-orders, please note that the 'dispatch by' date is a guide only, and items can be shipped before or after this date.
If your order contains both in-stock & pre-order items, we will send your entire order when the final item arrives. If you wish to receive the in-stock items first, please place your order as separate orders.

If you have any further questions regarding our Shipping Policy, please feel free to email our friendly customer service department.

customercare@cendre.com.au