♡ FREE EXPRESS SHIPPING FOR ORDERS WITHIN AUS OVER $100, FREE STANDARD SHIPPING FOR INTERNATIONAL ORDER OVER $200 ♡

RETURNS & EXCHANGES

RETURNS

If you are not completely satisfied with your order, we will happily offer you a refund on your purchase. This excludes earrings, as we can not accept them once they have been worn for hygiene reasons. So please choose carefully. To start the return process please email us at info@cendre.com.au. Once the return has been confirmed by us please return the purchase within 14 days (domestic orders) and 30 days (international orders) from the fulfilment date. 

Items must be returned in unworn condition, in their original packaging. Returns received in unsatisfactory conditions or lost in the mailing process (make sure you get a tracking number) will not be accepted and responsibility will be held by the customer. Once the returned products have arrived at our studio, we will inspect them and process the refund to you within 48 hours.


EXCHANGES

To exchange your item/s follow the above return instructions, and then place a brand new order for the item/s you desire. 

Please email info@cendre.com.au to get the returns or exchange process started or if you have any questions. 


BONJOUR!

Subscribe to our mailing list and get 15% off your first order. You will also be the first to know about new arrivals, sales and exclusive offers.